Privacy Policy

At Voltix Video Game Repair ("Voltix," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. We may collect the following information when you use our website or repair services: • Name, email address, and phone number • Device information, including console type, model, and reported issues • Repair history, service requests, and communications • Billing and transaction information • Website usage information, where applicable

We use customer information to: • Schedule and manage repair appointments • Provide repair estimates and service updates • Contact customers about their devices • Process payments and maintain business records • Respond to questions and customer service requests We use personal information only for legitimate business purposes.

We respect the privacy of information stored on customers' devices. Voltix will not intentionally access personal files, messages, photos, or account information unless reasonably necessary for an authorized repair or diagnostic procedure. Customers should back up important information and remove sensitive personal data when possible before submitting devices for repair.

Voltix does not sell customer personal information. We may share limited information with trusted service providers when necessary to process payments, operate our website, or deliver requested services. We may also disclose information when required by applicable law.

We use reasonable safeguards to protect customer information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

We retain customer information only as long as reasonably necessary for repair services, warranty support, recordkeeping, and applicable legal obligations. Information that is no longer required will be deleted or securely disposed of when appropriate.

Customers may contact Voltix to request access to, correction of, or deletion of their personal information, subject to applicable legal and business recordkeeping requirements.

For questions or concerns about your privacy, please contact: Voltix Video Game Repair Email: voltixgamerepair@gmail.com Service Area: New Jersey

Voltix may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements. Any updates will be reflected by changing the effective date displayed on this page.